Optimize Strategy & Leadership

Understand the organization's vision

Develop the strategic plan

Develop values and principles

Align departmental goals with organizational strategies

Develop and implement Strategic Change Management

Implement Total Performance Management™

Measure performance against competencies

Develop management's leadership skills

Coach leaders to manage performance

Impact and Influence

Impact and Influence is the ability to influence, persuade, or convince others to adopt a specific course of action. It involves the use of persuasive techniques, presentations or negotiation skills to achieve desired results.

Participants will learn the use of persuasive techniques for the purpose of improving their managerial effectiveness.

Anyone who wants to improve their skills of persuasion.

What You Will Learn

• Gain skills for influencing within meetings and other group environments:
• Learn how to cope with disruptive individuals in meetings.
• Work better with problem participants.
• Find out how to handle difficult participants.
• Learn how to discourage unbalanced participation.
• Discover how to control personal agendas.
• Learn how to undertake conflict style self-assessment.
• Understand the various styles of dealing with conflict.
• Diagnose situations of conflict and other differences.
• Understand the difference between a problem as given and a problem as understood.
• Understand how to make decisions through a process rather than by reacting to a situation.
• Learn how to use the decision-making process for very quick decisions, thereby quickly managing issues of differences and for decisions where more time is available and measure the impact of the decisions.
• Establish an on-going process for managing employee performance.
• Find out how to influence through third parties.

Course Duration

1 Day