| Manage Projects Successfully » Project Management Training » Project Communication and Human Resource Management |
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Project Communication and Human Resource Management |
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Overview |
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Communication is a very important part of project management but is an aspect that is often undervalued and overlooked until a problem occurs. Many people rush though the initial communication aspects of projects far too quickly, which results in misunderstandings and confusion between the various project stakeholders, particularly in complex projects. It is quite useful to think of project management as being a lot like people management; and this is why communication is important. A good project manager will, first and foremost, have first-rate communication skills and work with the project team to deal with the project's salient issues.
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Session Focus |
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This workshop engages participants in discussions, exercises and case examples to explore the various communication channels within a project team and between various stakeholders impacted by a project. It will include issues around the management of the performance of all individuals involved in ensuring project success.
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Who Should Attend? |
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| Project Managers, Project Leaders, Project Facilitators and Project Sponsors responsible for managing project resources as well as the on-going communication requirements of a project. |
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What You Will Learn |
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- Manage the performance of each team member and integrate individual performance into the organization's Performance Management System to create total job performance assessments.
- Establish the communication process between all stakeholders.
- Understand the barriers to effective communication.
- Learn effective listening skills.
- Explore some reasons for difficulties in communication as well as about defensive and supportive communication.
- Develop effective interpersonal communication by understanding types of communication processes.
- Create reports to meet the needs of the "customer" audience.
- Establish an on-going process between project managers, functional managers and their employees to communicate expectations, identify needs, support good performance and assess future potential.
- Problem-solve major project meeting issues so that problems can be dealt with consistently throughout the project.
- Understand the role of leadership in ensuring successful implementation of the project's goals and objectives.
- Learn how to structure different types of project meetings and how to permit members to comfortably express dissent and achieve conflict resolution.
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Course Duration: |
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3 Days
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PDUs: |
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This course qualifies for 21.0 Professional Development Units towards the Project Management Professional (PMP) designation.
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