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| Improve Quality » Quality Management Training » Lean Enterprise |
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Lean Enterprise |
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Overview |
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In today's business environment, where global competition, constant price reduction demands from customers and increased requirements for quality impact heavily on management decisions, Lean Enterprise concepts help organizations to remain competitive, innovative, and profitable.
“Lean” implementation results in enhanced cost and cycle-time reduction, increased customer satisfaction and standardized high quality. Organizations turn to it to increase their revenues while reducing costs and to optimize organizational performance. |
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| Session Focus |
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This workshop will focus on lean methods and their application so that you can minimize all forms of waste and maximize value for the customer. Lean Enterprise projects cut through all levels of an organization. It delivers streamlined key business processes that will increase productivity, reduce costs and optimizes customer service levels. Although your current situation may seem challenging, through the efforts of Lean you will be able to identify new opportunities for managing these,
This workshop is highly participative, engaging participants with practical and relevant exercises and discussions abotu Lean Enterprise. Participants will work through the analysis of a simulated or actual business process. |
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Who Should Attend? |
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Vice-Presidents and Directors of Quality Management and Continous Improvement. Quality Managers and their teams. Management and their staff who must begin selecting, directing or coordinating their organization's improvement and quality efforts. Staff who have been invited to participate in Lean events will be able to immediately apply what they learn from this workshop to the key business processes they have been selected to analyse.
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What You Will Learn |
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- Define Lean Management within your own environment.
- Develop the selection criteria for identifying key business processes to apply Lean Management.
- Understand the entire Lean Management process including the development of strategies to reach the ideal value stream.
- Discover how to form the Lean Management team.
- Identify the voice of the customer and determine customer satisfaction levels using research techniques.
- Learn various analytical tools including: the Affinity Diagram, Root Cause Analysis, Flowcharting, Cross-Functional Flowcharting, Measurement Tools, Mult-Voting Criteria Evaluation and Force-Field Analysis.
- Understand the difference between traditional "push" and the lean "pull" systems.
- Identify the typical wastes of Lean and how those wastes reduce an organation's profits, competitive edge and customer satisfaction.
- Recognize how Lean directly addresses the elimination and/or reduction of operating costs, cycle time and non-value added activities.
- Understand what the term "Cost of Quality" means.
- Determine how to calculate the cost of quality.
- Understand how to measure all work processes.
- Determine both "Conformance to Requirement"s and "Non-Conformance Requirements".
- Calculate preventative measures for all work processes.
- Create standards of performance.
- Measure all work processes.
- Recognize the differences between internal and external failures.
- Develop the current and future value stream maps for the key business processes.
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Course Duration |
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4 Days
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