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Improve Quality

Develop a strategic quality plan

Benchmark current organizational performance

Implement effective quality processes and tools

Monitor the effectiveness of quality teams

Examine key busienss processes

Train employees to improve quality

 
 
 
 
 

Strategic Quality Planning

Overview

Without a real strategic or quality plan, people throughout the organization are guessing at what is important, what the priorities are, what is urgent. Activities cannot be aligned with key strategies. Improvements cannot link to provide meaningful results across critical processes. Even at senior levels, people have no clear agreement on important priorities.  That’s why progressive organizations recognize that the true key to business excellence is integrating quality goals and actions into the organization's strategic and operational plans.

Session Focus

This highly interactive workshop uses lecture, discussion and case studies in a team format to teach strategic quality planning. The entire workshop engages participants in the strategic planning process to develop a strategic quality plan.

 

Who Should Attend?

Vice-Presidents and Directors of Quality Management/Continuous Improvement; Vice-Presidents and Directors of Strategic Planning; Consultants and professionals involved in selecting, directing or coordinating their organization's continuous improvement and quality efforts.
 

What You Will Learn

  • Understand, at an overview level, all of the current quality strategies that are used by various organizations. today…their strengths and weaknesses, the opportunities they present and the risks attached to them.
  • Develop a Quality Statement.
  • Identify the Quality Standards for your organization and/or department.
  • Create a Quality Vision for your organization and/or department.
  • Develop the Quality Strategies for your organization and/or department.
  • Develop of the actions needed to successfully implement the Quality Strategies.
  • Complete the Strategic Quality Plan.

Course Duration

2 Days

 

Contact Us

Click Here to send us an email if you would like to request more information about this course or a detailed course outline.
Toll-free U.S. & Canada: 1-866-346-3242
International: International Prefix + 1-416-444-8225

 

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Business Improvement Architects, Toronto, Ontario, Canada
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