Business Improvement Architects » Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)



Payment Methods

All of our credit card transactions are processed through Paypal who recognize that security is one of the major concerns for a shopper during an online transaction. As a payment merchant they use elaborate security tools and techniques to ensure that you are protected against online fraud and information theft, so that your purchasing experience will be without worries. They also encrypt your personal details to ensure the privacy and protection of sensitive information. For more information about Paypal online security, visit the Paypal website at www.paypal.com.
 

Purchased E-products

Customers can add digital products to their carts and go to checkout in the same manner as if it were ordinary products. After an order containing such a product has been processed, X-Cart sends an email notification with a download link to a customer who placed the order. The customer can then follow the link and download the product. Each download link is valid for a limited time, defined by the store administrator. When needed, the store administrator can manually extend the download period.
 

Coupon Discounts

If you have a valid discount coupon, you can enter the respective product coupon code in the area, Redeem a discount coupon, which is found right below your shopping cart items. After entering the code, click the Submit button to see the code applied to the shopping cart total. The store will deduct the discount amount from your order total.
 

Personal Information

The information provided to us during the billing process is only recorded for the purpose of processing your payment and licensing individual or multi users. We don't rent, sell, or share your personal information with other people or non-affiliated companies except to provide you with the products you've purchased. Also, we don't send you regular emails or newsletters, unless you request them. For further information see our Privacy Policy Please e-mail support@bia.ca if you have any further questions.